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Terms and Conditions

(valid from May 2023)

The Terms and Conditions set forth below shall govern all offers, deliveries and performances by our company with respect to existing and future business relations. The valid price lists as applicable shall also constitute part thereof. Deviating clauses in the general terms and conditions or other provisions of the contracting party shall only be effective if expressly agreed in writing.

Conclusion of Contract

Our price lists, advertisements and offers are subject to confirmation. Our written offers stay valid for 2 weeks. The contract is deemed concluded only after we have supplied written acknowledgement of orders received. Subsidiary agreements, amendments to the contract and verbal agreements resulting in an obligation on our part shall not become valid until confirmed in writing


Prices are quoted in EURO and are net of value added tax (VAT). If there is a legal obligation for VAT to be paid over to the tax authorities, such shall be separately itemized in the invoice.

Terms of Payment

We only accept payments made by bank transfer or credit card. All payments are upfront and have to be paid at time of purchase before delivery of our service.

Delivery, Period of Delivery

Delivery times mentioned in our offers are approximate and without obligation. Partial consignments are admissible. In the event of default of delivery, the Purchaser shall only be entitled to withdraw from the contract once an extension period commensurate with the scope of the consignment at hand has also elapsed.

Place of Performance

Vienna is agreed as the place of performance for both parties to the contract.

Retention of Title

The services delivered by us shall remain our property until they have been paid for in full. The Purchaser shall not be entitled to resell such goods under retention of title without our consent


The services delivered by us are to be examined for defects without delay.


Outside the scope of the Product Liability Act, we shall only be liable for damage arising, in particular resulting from termination of contract, default or failure to deliver, in the event of proven gross negligence or intent.

The customer has a right to terminate the contract within 14 days from day of purchase if he is not a commercial entity but a private buyer and if there has been no access to subject of the contract (online course, downloadable resource). As soon as the download is complete OR the customer logged into the course platform after purchase, the termination right expires immediately. 

Applicable Law and Jurisdiction

All disputes arising from this contract shall be exclusively governed by and construed in accordance with the laws of Austria. The application of the United Nations Convention on Contracts for the International Sale of Goods is excluded by common consent. The competent court in Vienna’s first district shall be the venue for all disputes arising from contracts concluded. However, we also reserve the right to sue at the seat of the Purchaser or at any other seat of our choice (i.e. for Italy the seat will be Bozen) or at the place of payment, in the event of rights of recourse pertaining to cheque law.